Extended warranty for RBK850

Question

I've noticed that my pro support option is expiring in a month - I purchased my RBK853 mesh system in February 2020 - and I'm looking for how to get an extended warranty.

I take it that pro support is no longer available, but I see Netgear offering a Gearhead plan.

Does Gearhead cover the Netgear hardware, or is it just tech support over the phone for parameter/implementaion problems?

IOW, is it a full boat extended warranty like the pro plan was or is it just handholding for the nubie?

FURRYe38 · Answer

Asked for some information on this...

Blanca_O · Answer

Hi VerneArase

&nbsp;

GearHead plan supports more than products made by NETGEAR. It supports home networking devices from other manufacturers and Windows-based PCs as well. GearHead contract covers support assistance and does not extend device hardware warranty.&nbsp;

&nbsp;

To know more: https://gearhead.netgear.com/home.html
To Subscribe to GearHead Premium Technical Support: https://my.netgear.com/gearhead/subscribe.aspx

&nbsp;

Regards,
Blanca
Community Team

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Extended warranty for RBK850

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