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Forum Discussion
tylerwhite
May 15, 2024Aspirant
Factory reset 960?
I have tried the factory reset directions of holding a paperclip in the Reset hole and I never get it to flash amber. Is there another method for doing this?
- May 15, 2024
Page 11 of the User Manual is pretty specific:
https://www.downloads.netgear.com/files/GDC/RBKE963/RBRE960_RBSE960_UM_EN.pdf
Perhaps the actual button on the printed circuit board is not lined up correctly with that tiny hole in the case? Do you feel a faint 'click' when pressing in?
There is a method called "30-30-30", which involves:
- Hold the reset button down for 30 seconds.
- While still holding the button down, turn off the power and wait 30 seconds.
- While still holding the button down, turn the power back on and wait 30 seconds.
Netgear saved a shiny nickel by removing the power switch from AX models. I would find it a challenge to do a "30-30-30" when the power cord has to be removed and pushed back in again.
tylerwhite
May 15, 2024Aspirant
Yes...I followed the manual but since I never received a blinking light I thought it would be good to post here. About to try the 30-30-30 method. Thanks!
FURRYe38
May 15, 2024Guru - Experienced User
How long are you pressing the reset button? 15 seconds is recommended then release.
Does the ERASE button on the RBR UI work?
- tylerwhiteMay 15, 2024Aspirant
At least 15 seconds. More like 20-30. I'll try the 30-30-30 method soon, then go through what you posted in the PDF.
- FURRYe38May 15, 2024Guru - Experienced User
Base reset button only needs 15 seconds. No less or longer. If this doesn't work or the ERASE button doesn't work to reset it or you can access the RBR UI, ya, 30-30-30 reset maybe needed.
- tylerwhiteMay 15, 2024Aspirant
After doing the 30-30-30 on the router and all of the satellites I saw the default ORBIxx SSID appear as an available network on my various wireless devices instead of the one I had previously been using, so I think it's safe to assume it worked...right?
Thank you all for your help... I truly appreciate it!