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Factory reset 960?
I have tried the factory reset directions of holding a paperclip in the Reset hole and I never get it to flash amber. Is there another method for doing this?
Page 11 of the User Manual is pretty specific:
https://www.downloads.netgear.com/files/GDC/RBKE963/RBRE960_RBSE960_UM_EN.pdf
Perhaps the actual button on the printed circuit board is not lined up correctly with that tiny hole in the case? Do you feel a faint 'click' when pressing in?
There is a method called "30-30-30", which involves:
- Hold the reset button down for 30 seconds.
- While still holding the button down, turn off the power and wait 30 seconds.
- While still holding the button down, turn the power back on and wait 30 seconds.
Netgear saved a shiny nickel by removing the power switch from AX models. I would find it a challenge to do a "30-30-30" when the power cord has to be removed and pushed back in again.
No need. I'm returning the Orbi.
Good Luck.