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Forum Discussion

Chuck_M's avatar
Chuck_M
Mentor
Oct 01, 2020
Solved

Factory Reset Procedures

My AX6000 had been working pretty solid for months.  Back in July I started having log issues as well as the internal speed test stopped working on both the web gui as well as the app.  this may have...
  • FURRYe38's avatar
    FURRYe38
    Oct 01, 2020

    Annomalies maybe seen if you graduate FW versions to another and you created backup files on previous versions of FW. The is always a small risk here. You shouldn't see any annomalies while using backup files in the same FW version. 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 01, 2020

Advanced tab/Advaced/Admiistration/Backup Settings/Backup should be used for backing up the RBR. This saves time if a reset is needed. You can have several backups as well. In stages. Clean backup with nothing configured or enabled, one with configurations. One with Armor enabled, AP mode configuration, etc. 

Chuck_M's avatar
Chuck_M
Mentor
Oct 01, 2020

I was under the (misunderstanding) that a backup could carry forward anomalies...   (e.g. internal variables - not to be confused with GUI settings.)  Is that not true?

 

Thanks for clarification if so.

  • plemans's avatar
    plemans
    Guru - Experienced User
    Oct 01, 2020

    I think FURRYe38 is just stating you can do multiple backups. One with each of the settings/ configurations you want. 

     

    I've had people on here that had devices work find until backups were restored. Its why I usually recommend a manual install process if there's any issues with firmware. 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Oct 01, 2020

    Annomalies maybe seen if you graduate FW versions to another and you created backup files on previous versions of FW. The is always a small risk here. You shouldn't see any annomalies while using backup files in the same FW version.