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Bluewater24x7's avatar
Bluewater24x7
Aspirant
Sep 01, 2020

Failed to Connect error when trying to run Speed Test for Orbi850 from my iPhone

Speed Test Connection Failure Orbi850
Unable to connect from my iPhone for a speed test on my Orbi RBR850. I saw posts from 2018 but nothing recent. I have rebooted the Orbi, reset it and done everything else I can think of and I still get the error. Suggestions?

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru
    Sep 01, 2020

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    What mode do you have the RBR in? Router or AP mode? 

    Does the speed test app run from the RBRs web page? 

     

     

  • NormalJim's avatar
    NormalJim
    Aspirant
    Sep 02, 2020

    Same issue here;

    It happened post Firmware update to V3.2.16.6.

    It's annoying, but router seems to function OK...

    • FURRYe38's avatar
      FURRYe38
      Guru
      Sep 02, 2020

      What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

      Does the speed test run from the RBRs web page? 

      Has a factory reset and setup from scratch been performed since last FW update? 

       

      NormalJim wrote:

      Same issue here;

      It happened post Firmware update to V3.2.16.6.

      It's annoying, but router seems to function OK...