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Forum Discussion
NGfalsead
Jun 30, 2020Tutor
False Parental control advertising
NG is clearly involved in false advertising than I intend to be very vocal about. For one they don’t have parental control be competition. Fine they partner with Circle. But for thei higher end device...
idontcare67
Jul 16, 2020Tutor
You should check out this page: https://www.netgear.com/landings/circle/ under 'Supported Routers'.
It clearly identifies Orbi mesh routers as supporting this functionality. Nothing on this page or the linked page calls out that this is limited to certain Orbi models. The pages are misleading the reader to believe that all Orbi routers are supported,
This is clearly false advertising, especially without an ETA.
FURRYe38
Jul 16, 2020Guru - Experienced User
Though it says Orbi routers, is also doesn't specify which ones. Though I would agree, they should specify.
The forum moderator has posted about this. So users will have to wait and be patient.
Good Luck.
- NGfalseadJul 16, 2020TutorDue to this dubious nature of NG, I was very happy to return the ORBI back. I bought Google NESt WiFi. It was cheaper, great performance and has fantastic parental controls that too without paying a third party for it.
Asking consumers to sit and wait as a support response is equally negligent on part of Netgear.- Chuck_MJul 16, 2020Mentor
This is a community forum where users try to help each other with their equipment.
There are no netgear reps here -- just consumers who enjoy the product and helping each other.
Recommend you take your complaints to corporate HQs.
Good luck.