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Forum Discussion
FAST FIBRE SIGNAL DROPPING/CLASHING WITH RBRE960
Hi, we have had the RBRE960 with two satellites for over a year now. Worked great as a separate router plus two satellites alongside a full fibre with BT router at our house. Provided excellent consi...
KQSPRING wrote:
I spoke with Talk Talk and they have suggested that the routers are clashing with each other so they said to set up my Orbi router as the main router connected to the white fibre box. They have provided me with a username and password to do this.
What this sounds like is you have two routers (internet search for "Double NAT"), one provided by Talk Talk and the Orbi 960. The two most common solutions for this are:
- Remove the Talk Talk router and connect the Orbi directly to the fiber ONT (Optical Network Termination),or
- Keep the Talk Talk router and place the Orbi into Access Point mode.
When connecting the Orbi directly to the Talk Talk ONT, you will need to go into the Orbi Setup menu and select the option, "Does your ISP require a login" -- YES. and enter the supplied user name and password.
I am not 100% convinced that the Double NAT is the problem, but
Thank you so much for your comments.
I have located the option for putting the Orbi router into AP mode within my router settings, I just wondered firstly whether my satellites will still work with the Orbi router in AP mode and secondly is it as easy to switch back to router mode if this doesn't help?
Thanks again
Yes, and Yes. Switching modes means:
- In router mode, the Orbi will create a LAN that has a private IP address space that is different from the IP subnet that the ISP assigns to the Orbi router. When the Orbi is connected directly to the ISP modem (or ONT), the router will be assigned a public IP address, and will create a LAN using 192.168.1.x
If the Orbi is assigned an IP in 192.168.1.x by the ISP router, then it will switch the LAN subnet to 10.0.0.x
This is often confusing to customers. - In Access Point (AP) mode, the ISP router assigns IP addresses to the Orbi, the satellites, and every device that is connected to the network.
Some ISPs use 192.168.1.x for their LAN assignments. Others use 192.168.0.x, in which case the Orbi is free to use 192.168.1.x
Honestly, my first step would be to remove the Talk Talk router, connect directly to the fiber ONT, and enter the user name and password that support gave you.
Thank you, that is great info.
Based on this I shall try the router to the ONT box first. Presumably I need to reset my Orbi router before plugging it in the box and then set up as a new system (otherwise can't see where I would input the login details Talk Talk gave me?)
- In router mode, the Orbi will create a LAN that has a private IP address space that is different from the IP subnet that the ISP assigns to the Orbi router. When the Orbi is connected directly to the ISP modem (or ONT), the router will be assigned a public IP address, and will create a LAN using 192.168.1.x