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Forum Discussion
bmwr75
Dec 15, 2021Star
Fiber Modem and Orbi connectivity problem
Recently purchased the Netgear Orbi RBK753S High-Performance Whole Home Mesh WiFi System from Amazon. Cannot get it to work when connected directly via ethernet cable to my Adtran SDX 621 fiber mode...
- Dec 17, 2021
My ISP did an update on their fiber modem ONT and the Netgear Orbi started working as it should after a restart.
CrimpOn
Dec 15, 2021Guru - Experienced User
MIght start with the Adtran community forum: https://supportcommunity.adtran.com
Search the knowledgebase for things like "how to connect wifi router"
Or, a call to the ISP tech support line. Surely you are not the first customer to want to remove the router.
What model of WiFi router did the ISP provide?
How is the WiFi function disabled (web interface or button on the case)?
I agree completely. Two routers (Double NAT) make remote access to NAS very difficult.
(along with a host of other potential issues)
CrimpOn
Dec 15, 2021Guru - Experienced User
another approach is to try connecting a computer directly to the ONT with an ethernet cable and see what happens