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Forum Discussion
AwesomeQA
Aug 17, 2020Apprentice
Firmware 3.2.16.6 Web GUI bug
I have updated RBR850 to Firmware 3.2.16.6. Once you change any device name in the attacjed device list, all devices will disappear from the attaced devices. I did hard reset the Router, and chang...
Mstrbig
Jan 27, 2021Master
This is a known issue with both the 850 and 750 series. It does not affect performance or connection, although it is annoying.
It was corrected with the current firmware update for the 750 series. Not sure if a new 850 firmware is released yet.
FURRYe38
Jan 27, 2021Guru - Experienced User
I can verify on my 8 series with v12 loaded, that after changing the device name and icon and applying the change, the device list appears and the change is correct:
- dtayJan 28, 2021Luminary
FURRYe38 wrote:I can verify on my 8 series with v12 loaded, that after changing the device name and icon and applying the change, the device list appears and the change is correct:
Have you tried doing it via the app? On my Android app (v2.8.0.1395), when I change the icon (e.g. a Ring doorbell is misidentified as something else by the icon, so I changed it to the doorbell icon) to the correct type, it saves it but when I refresh, it loses the changes.
Same problem via the web GUI as well. I make the changes and it doesn't retain it. Firmware V3.2.16.22_1.4.9 on 850's.
- FURRYe38Jan 28, 2021Guru - Experienced User
So I opened Orbi app, v1385 on my Tab S2 pad and found a couple of items to edit. One was a DEV:something and a Cisco device. The DEV item is acutally a D-Link DCS-960L Camera and the Cisco is a ATT microcell.
I edited them both in the Orbi app, Gave new names and change the icon for the microcell to a wifi router with the antenna and signal icon. Save the setting, I then opened the RBRs web page in a web browser and found the changes there and all devices were also still listed.FW is v12 on the 8 series system.
- MstrbigJan 29, 2021Master
dtay wrote:Same problem via the web GUI as well. I make the changes and it doesn't retain it. Firmware V3.2.16.22_1.4.9 on 850's.
The latest firmware 3.2.17.12 fixes this issue. Confirmed on both 750 and 850 systems.
- dtayJan 29, 2021Luminary
Mstrbig wrote:
dtay wrote:Same problem via the web GUI as well. I make the changes and it doesn't retain it. Firmware V3.2.16.22_1.4.9 on 850's.
The latest firmware 3.2.17.12 fixes this issue. Confirmed on both 750 and 850 systems.
3.2.17.12 firmware? Is that publically (or beta) released? I don't see it on the website and my RBK850's doesn't detect it.
Glad to hear that 3.2.17.12 fixes it; is there a changelog of what's fixed in that release?