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AwesomeQA's avatar
AwesomeQA
Apprentice
Aug 17, 2020

Firmware 3.2.16.6 Web GUI bug

I have updated RBR850 to Firmware  3.2.16.6. Once you change any device name in the attacjed device list, all devices will disappear from the attaced devices. I did hard reset the Router, and chang...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jan 27, 2021

I can verify on my 8 series with v12 loaded, that after changing the device name and icon and applying the change, the device list appears and the change is correct:

dtay's avatar
dtay
Luminary
Jan 28, 2021
FURRYe38 wrote:

I can verify on my 8 series with v12 loaded, that after changing the device name and icon and applying the change, the device list appears and the change is correct:

Have you tried doing it via the app?  On my Android app (v2.8.0.1395), when I change the icon (e.g. a Ring doorbell is misidentified as something else by the icon, so I changed it to the doorbell icon) to the correct type, it saves it but when I refresh, it loses the changes.

 

Same problem via the web GUI as well.  I make the changes and it doesn't retain it.  Firmware V3.2.16.22_1.4.9 on 850's.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 28, 2021

    So I opened Orbi app, v1385 on my Tab S2 pad and found a couple of items to edit. One was a DEV:something and a Cisco device. The DEV item is acutally a D-Link DCS-960L Camera and the Cisco is a ATT microcell. 
    I edited them both in the Orbi app, Gave new names and change the icon for the microcell to a wifi router with the antenna and signal icon. Save the setting, I then opened the RBRs web page in a web browser and found the changes there and all devices were also still listed. 

    FW is v12 on the 8 series system. 

  • Mstrbig's avatar
    Mstrbig
    Master
    Jan 29, 2021
    dtay wrote:

    Same problem via the web GUI as well.  I make the changes and it doesn't retain it.  Firmware V3.2.16.22_1.4.9 on 850's.

    The latest firmware 3.2.17.12 fixes this issue. Confirmed on both 750 and 850 systems.

    • dtay's avatar
      dtay
      Luminary
      Jan 29, 2021
      Mstrbig wrote:
      dtay wrote:

      Same problem via the web GUI as well.  I make the changes and it doesn't retain it.  Firmware V3.2.16.22_1.4.9 on 850's.

      The latest firmware 3.2.17.12 fixes this issue. Confirmed on both 750 and 850 systems.

      3.2.17.12 firmware?  Is that publically (or beta) released?  I don't see it on the website and my RBK850's doesn't detect it.

       
      Glad to hear that 3.2.17.12 fixes it; is there a changelog of what's fixed in that release?
    • AwesomeQA's avatar
      AwesomeQA
      Apprentice
      Jan 29, 2021
      Try RBR850 with RBS50 then you’ll see it is not fixed