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Forum Discussion
Rickp703
Aug 30, 2022Aspirant
Firmware on RBKE953 and RBKE963 the same ??
Hi,
I didn't even realize that buying at Costco meant I had a slightly different model of Orbi 6E... However, I have not seen a firmware upgrade, and wondering if its the same firmware as BRKE963 (other retailers)? My system always shows update service "Unreachable", and wonder what that means - am I missing out on important upgrades, and should I upload the 963 spec firmware?
3 Replies
what firmware version are you on for the router and satellite?
You can compare with the version posted to the support site.
The models are very close to each other, see this other thread for the differences: https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/RBKE953S-vs-RBKE963/m-p/2217200
There is a separate firmware page for the RBKE953S (different from the RBKE963 page😞 https://www.netgear.com/support/product/RBKE953S.aspx#download
"The firmware was not designed to be cross compatible." So the 950 series FW differs from 960 series thus not compatible.