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Forum Discussion

nmeskin's avatar
nmeskin
Aspirant
Oct 07, 2022

Firmware update RBR750

Hi,  I cannot update the firmware of RBR750 Orbi Router. The current version is V4.6.5.29_0.0.33 which does not have smart parental control. Moreover, automatic update does not work for the firmware...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 07, 2022

Would you confirm that this is the right FW version on your RBS and RBR? 

I don't see this in NGs prior FW version history.

Is this Orbi system a retail system you bought someplace online or did you happen to get it from a ISP company by chance? 

nmeskin wrote:

Hi, 

I cannot update the firmware of RBR750 Orbi Router. The current version is V4.6.5.29_0.0.33 which does not have smart parental control. Moreover, automatic update does not work for the firmware. I  downloaded the firmware from the website for manual upgrade but the file extension is .chk while as per user manual, it should be .img.

Regards