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Forum Discussion

joshadam1984's avatar
joshadam1984
Aspirant
May 07, 2020

Firmware v3.2.10.11 Frequent Disconnects

Hello. Over the past couple months I’ve noticed frequent disconnections from a couple of my RBS850 satellites. I have three satellites in all.. with a stand-alone modem (Only) and the RBR850 as my rou...
Sevo123's avatar
Sevo123
Apprentice
May 09, 2020
Im on version 3.2.11.2 and my devices are disconnecting constantly its so annoying! I regret buying my rbk853 and giving netgear $1000 smh !!!! Do upset that they cant fix this stupid disconnecting issue. Before on my rbk53 unit they did the same thing in the beginning then finally fixed this situation now a new product and new problems... Their phone support is garbage now. They cant even help
Mikey94025's avatar
Mikey94025
Hero
May 09, 2020
Sevo123 wrote:
Im on version 3.2.11.2 and my devices are disconnecting constantly its so annoying! I regret buying my rbk853 and giving netgear $1000 smh !!!! Do upset that they cant fix this stupid disconnecting issue. Before on my rbk53 unit they did the same thing in the beginning then finally fixed this situation now a new product and new problems... Their phone support is garbage now. They cant even help

It is certainly frustrating that your home network is not reliable for you.  Do you have a posting where you can describe your issues and get community assistance?  I think everyone's situation is different so we cannot assume that one person's disconnects is the same as another's

 

I've been fortunate and my AX system has been great with both 3.2.11.2 and the prior 3.2.10.11.   Once I changed CTS/RTS to 2347 (thanks FURRYe38!) then things worked as expected.