NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jacobincambodia
Sep 06, 2021Follower
Frequent disconnects
Just upgraded to the RBK853 and I’m having a terrible time with random disconnects. The WiFi is staying connected, but internet connection drops. Have to disable and re-enable wifi again. Does it every few minutes. Have tried changing the coexistence setting, etc. When I got home, I actually couldn’t even get connected to my wifi network and had to reset to defaults. Now it’s working but was a pain to set up. Had to setup via browser because the app wasn’t detecting that I had internet service. I previously had the AC3000 and didn’t have any issues.
1 Reply
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off with pulling the power adapter for 5 minutes. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.