NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Frustrated, MOEN Water Shut Off Valve Disconnecting From Orbi RBR750
Hi, My MOEN Smart Water Valve always connects to the RBR750 and then disconnects after 1 hour. I am told by support for the Orbi mesh system make sure to have band steering turned off to have a mo...
What FW do you have loaded on the RBR? V7 FW provides a separate IoT network for IoT devices.
Thank you for trying to help. I think you are asking firmware? In phone app it says v4.6.9.11
Ok ya, v4 doesn't have separate IoT network support.
Do you have any RBS? if so, are they RBS750 or 350s?
This device clearly contains only a 2.4G radio:
Since the device connects for one hour, the Orbi Attached Devices display (or Orbi 'app') will will indicate which WiFi band it is using. (Bet it's 2.4G)
Thus Band Steering cannot be the issue.
