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Forum Discussion
Frustrating experience with devices staying on the weaker Orbi unit
Unfortunately I cannot select my product model because they haven't added it yet to the list of products but this is for the new RBR750 AX4200 mesh system. Firmware 3.2.15.25_1.3.15. I bought thi...
FURRYe38 thanks for the reply! The units are separated by the two stories of my home plus about 40 feet in distance. I could move the satellite to a farther away corner of our bedroom but that would also make it farther away from the middle bedroom where the office is. Right now I've moved it out into the hall outside our bedroom just for testing but haven't had time to test yet today.
I did try disabling wifi then reconecting but it stuck on the lower main unit. After sitting in the bedroom with the satellite it did eventually switch over and did stick when I went into the office.
I've done extensive wifi analysis of neighbors and have it set to the best possible channels for both frequencies. And for the 5ghz band all of my neighbors are using the higher 100+ channels and I am on channel 48 which is wide open. 2.4 is on channel 6 which is definitely the best option looking at my wifi analyzer.
Besides lowering 5ghz power to 50%, I also set CTS/RTS to 500, and chose short preamble on my wifi settings. But I don't think that should affect this issue AFAIK.
Ok if the distance is about 40 feet, you shouldn't need to move it farther away from the RBR. If anything you could try a bit closer to the RBR. Say 5 feet closer.
I would not recommend setting 500 for CTS. Keep 64 however you can try 2347. I don't know if 2347 will make any different though. I've been told by NG to keep with 64 for CTS value for Orbi AX.
So when the laptop connects to the RBS, does it maintain the connection while it's nearest the RBS?
So far yes, it does maintain connection to the satellite while upstairs once I am connected to it. I am out in my back yard right now and it's back on the RBR which is about 15 feet away.
The CTS/RTS stuff is still a little foreign to me. The reason I changed it is because I have a Nest theromostat and read about some potential issues there and also an extensive Sonos system and I was experiencing a couple odd Sonos issues so that was a troubleshooting step for that.
Yes NG is aware of NEST issues. So far with mine, CTS 64 and 20/40Mhz with AX enabled, my NEST controllers are working well. I did have a couple of disconnects the other day, however has been online since. I'm on v32. Something I recommend you try.
NG said there is a ping ponging effect happening when NESTs are connecting. Distance from the RBR or RBS is a factor. The closer the NEST is to either RBR or RBS seems important. My 3rd gen is 5 feet away from the RBR while my 1st gen is over 10 feet way from the RBS nearest it.
Regarding the Laptop, it's up to most any wifi device to pick and choose which signal source to connect to. So with the laptop it may connect and prefer the RBR vs RBS. Distance from each will be a factor and possible the laptop wifi may not support any Roam features so onces it's locked on to a singnal it may not move to a closer singal until you disable the wifi radio on the LT then turn it back ON. Nature of the beast here.
Can you elaborate on the v32 firmware? I am not quite sure what that is. My FW is up to date according to the app.