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Solved
Fustration Galore
Three months ago I purchased the AX6000 Orbi WIFI 6 Sytem. I have had nothing but issues. I have lost connnection or laptops not finding the WIFI. I have at least 6 tickets open and closed. Recen...
All seems good. There are lags in connections but no drops. I am happy. Marking this solved.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
Is the RBS wireless or wire connected?
What is the Mfr and model# of the ethernet switch in the configuration?
https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-System
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
I have Spectrum High Speed Internet.
Modem is ARRIS Surfboard SB8200 for Spectrum
Orbi says it is in Router Mode
RBR850 is wired to Arris. the RBS850 is wireless connection to RBR
Home is under 1800 SF single level I would say the satelittle is about 40 ft from router.
Forgot Firmware.
V3.2.11.2_1.2.13 Has a factory reset and setup from scratch been performed since last FW update?
Turn OFF the RBS and use the RBR alone. Can your devices wirelessly connect to the RBR and maintain the connection?Do you get any indications on the RBR or RBS with the front LED?
Be sure that CTS and RTS values are changed to 2347 under Advanced Tab/Advanced Settings/Wireless Settings
What is the mfr and model# of the laptop and the wifi adapter installed in the laptop?Thank you for helping FURRYe38. It is much appreciated. ]
I tried the connection without Satelittle and it did hold conenction but very weak the only lights I see when connection is lost is a blinking White Light that indicates to me it is trying to find the router, by the way both router and satelittle blink white when it has connection lost. I have restarted the Modem and Orbi multiple times. The onyl reboot I do for the Orbi was the tiny reset button. I changed the CTS and RTS values from 64 to 2347. The Laptop I am using is a dell latitude E7440. The wifi is the interanl dell one I updated 3 months ago when I got the AX6000
Have you power OFF both ISP modem and RBR for 1 minute, then back ON with the ISP modem first and let it sync to services, then power ON the RBR?
Wondering if downgrading to v3.2.9.2 may help...or not.