Forum Discussion

Aspirant

Jan 24, 2021

Solved

Ghost Satellite on the network Map

Hi, I have a very strange problem. I have Netgear Orbi RBD850 and one connected satellite RBS850 (over WiFi). Software version is: 3.2.16.22. Everything is working just fine except that on the netwo...

Christian_R
Jun 18, 2021
Hello Orbi Community!

Thanks as always for the amazing engagement in this NETGEAR community. We are aware of the bug where an Orbi satellite that isn’t in your system occasionally shows in the Network Map in the Orbi app. This is a display issue in the app and not a security issue and there is no functional impact of this bug. We are working on a fix for it which we expect to roll out soon.

Thank you for your patience.

Regards,

Christian

dejan2604

Aspirant

Mar 05, 2021

Hi,

I updated the FW to the latest and the issue is still there. But there is a slightly different behaviour. This time this ghost sattelite has a name of one of the iPads that we are using at home. Everything else remains unchainged.

It seems that there is an issue only with the mapping app. Everything else is working just fine.

Christian_R

NETGEAR Employee Retired

Jun 18, 2021

Hello Orbi Community!

Thanks as always for the amazing engagement in this NETGEAR community. We are aware of the bug where an Orbi satellite that isn’t in your system occasionally shows in the Network Map in the Orbi app. This is a display issue in the app and not a security issue and there is no functional impact of this bug. We are working on a fix for it which we expect to roll out soon.

Thank you for your patience.

Regards,

Christian