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Forum Discussion
zapp7
Feb 27, 2021Star
Guest network broadcasts, devices can connect, but no internet
Like the title says, the guest network is enabled and broadcasting. Devices can connect to it successfully, however there is no internet access on the guest network. My main WiFi network is functioni...
- Mar 20, 2021
Annnnd now it's working. Go figure!
FURRYe38
Mar 25, 2021Guru - Experienced User
What is the distance between the router and satellite(s)?
- SrivabhinavMar 25, 2021Guide
It's approximately 30 feet. I had initially placed it a little too far but had to recalibrate the distance to where it's presently at as I was having issues with my main network as well. This was resolved as soon as I moved it closer.
- philoouuMar 29, 2021Luminary
When satellite is connected with wired backhaul (when connected in wireless no issue), the guest network will not allow internet on the connected devices. Although devices are connected, there is some DNS issue and internet will not work unless you know the IP numbers and do not need a dictionary.
I have to admit that it does not happen with all users; it does happen when you modify a configuration in general. It will work after a factory reset but at some point, when you modify your configuration, it will stop working.
Support desk is well aware of this issue, they have reproduced it but looks like Netgear does not think it is a priority….
There are plenty of bugs unfortunately… and Netgear should really fix them instead of advertising on the speed…
- SrivabhinavMar 29, 2021Guide
Thank you for your response!
- FURRYe38Mar 29, 2021Guru - Experienced User
Try a factory reset and setup from scratch. First configure the system for your needs. Leaving the Guest Netowrk for last. When all is setup, enable Guest Network then see what happens.
Srivabhinav wrote:It's approximately 30 feet. I had initially placed it a little too far but had to recalibrate the distance to where it's presently at as I was having issues with my main network as well. This was resolved as soon as I moved it closer.
- SrivabhinavMar 29, 2021Guide
Thanks. Will try that over the weekend and circle back.