NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

mbarylski's avatar
mbarylski
Guide
May 16, 2021

Guest Network is slow

I'm having problems with the guest network. The connection is fine, and speeds show that everything is working, but apps aren't connecting. It's really slow or buffers forever. There don't seem to be...
bdsmith63's avatar
bdsmith63
Apprentice
Jul 06, 2021
mbarylski wrote:

Yes, thank you! Really appreciate all the updates and helping push this forward. Really hope they apply a fix to all the routers that are having this issue. Are they aware that it's multiple Orbi's that are affected? I'm using the "RBR850 — Orbi WiFi 6 Router AX6000 / RBR850". I'd imagine they all use very similar firmware, but there may also be slight differences as well.

I did report to NG that my previous system (RBR50/RBS50) had the same issues after I updated it to the latest firmware about 2 months or so ago.  I told them that other users have reported similar issues with their Orbi systems as well, so it's likely a problem with the latest firmware on all them, but again like FURRYe38 said it may or may not be affecting certain systems....

mbarylski's avatar
mbarylski
Guide
Jul 06, 2021

bdsmith63 Awesome, thanks! Really appreciate you pushing Netgear to fix the issue. 

  • FURRYe38's avatar
    FURRYe38
    Guru
    Jul 06, 2021

    Please make contact with NG your self as well to let them know what your seeing. Contact a forum moderator for doing this.

    Blanca_O 

    Christian_R 

     

    mbarylski wrote:

    bdsmith63 Awesome, thanks! Really appreciate you pushing Netgear to fix the issue. 

     

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jul 08, 2021

    Hi mbarylski

     

    If you are willing to work with support on the issue please let me know and I will PM you requesting for more information.

     

    Regards,
    Blanca
    Community Team

    • bdsmith63's avatar
      bdsmith63
      Apprentice
      Jul 08, 2021

      thank you Blanca, I have responded to your private messages....

      • FURRYe38's avatar
        FURRYe38
        Guru
        Jul 08, 2021

        I have GN setup on my 8 series system. Haven't seen anything as of yet. Will keep monitoring...

        Using manual channel 1 and 40. 

        25% power output.

        Traffic Meter enabled and set to No Limit.

    • mbarylski's avatar
      mbarylski
      Guide
      Jul 08, 2021
      Blanca_O wrote:

      Hi mbarylski

       

      If you are willing to work with support on the issue please let me know and I will PM you requesting for more information.

       

      Regards,
      Blanca
      Community Team

      Hi, yes, definitely! Happy to provide any information you need and test a different firmware version.

      • bdsmith63's avatar
        bdsmith63
        Apprentice
        Jul 08, 2021
        Thanks Blanca! Glad to help!