NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mbarylski
May 16, 2021Guide
Guest Network is slow
I'm having problems with the guest network. The connection is fine, and speeds show that everything is working, but apps aren't connecting. It's really slow or buffers forever. There don't seem to be...
bdsmith63
Sep 09, 2021Apprentice
Just an update, haven't heard a thing from Netgear since they worked with me in July with support files, etc. I inquired on my case and have not had a response. My trial support period ends in a few weeks and I would like to get a response from them? We've not had a FW update with any resolution?
mbarylski
Sep 10, 2021Guide
Thanks for the update. It would be really nice to hear from them AND get a firmware update. If your case is still open they SHOULD keep it open until the firmware is released. I hope you're able to get a hold of them to confirm that they can keep it open until the firmware with fix is released.
- bdsmith63Sep 10, 2021Apprentice
You're welcome! I will keep in touch and continue to follow with NG support. Any updates, I'll gladly share!
- kal7Nov 18, 2021Aspirant
I have a similar issue as well on my orbi AX6000. Model: RBR850. I tried to rollback as suggested. I don't see "yes" after uploading the file in manual firmware update.
Any updates on the issue are appreciated. Thanks!