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Forum Discussion
cuthagoo
Sep 16, 2021Aspirant
HELP!!! RBR850 Router with 2 Satellites will not reconnect after factory reset
I have the RBR850 Router with 2 Satellites, current FW is V4.6.3.16_2.0.51. I got these a year ago in Oct and everything has worked perfectly with no issues at all until today. This morning the rou...
FURRYe38
Sep 16, 2021Guru - Experienced User
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Once RBR is setup use the Sync buttons on the RBS and RBR to sync the RBS 1 at a time. Do this with the RBS in same room as RBR. 10 feet distance is good.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
cuthagoo
Sep 16, 2021Aspirant
I walked through the setup process via the hardline like you suggested. I set up a new SSID and password, but it can't be found on any devices. I also have the router and the satellites all in the same room right now, maybe 6-8 feet apart, and doing sync does nothing... any ideas?