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Forum Discussion
cuthagoo
Sep 16, 2021Aspirant
HELP!!! RBR850 Router with 2 Satellites will not reconnect after factory reset
I have the RBR850 Router with 2 Satellites, current FW is V4.6.3.16_2.0.51. I got these a year ago in Oct and everything has worked perfectly with no issues at all until today. This morning the rou...
Hogwarts
Sep 17, 2021Guide
Plus devices won’t reset . I hold a pin in the reset hole for 30 seconds. They restart but don’t factory reset. So if you try to add them again system won’t find them…. These devices are poorly designed. Team should be ashamed….
FURRYe38
Sep 17, 2021Guru - Experienced User
30 seconds is too long for the button press, only 15 seconds is needed.
Also did you reset the RBR and setup from scratch as well?
Power OFF of the RBR and RBS for 1 minute as well?
Ensure the FW on the RBS is same as whats on the RBR...if the RBS is not using same version, it may not sync at all.