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Forum Discussion
HELP!!! RBR850 Router with 2 Satellites will not reconnect after factory reset
I have the RBR850 Router with 2 Satellites, current FW is V4.6.3.16_2.0.51. I got these a year ago in Oct and everything has worked perfectly with no issues at all until today. This morning the rou...
Factory reset the RBR and RBS. when you see the front pulsating WHITE, Power OFF for 2 minutes on the RBR and RBS. Leave the RBS OFF. Walk thru the setup wizard on the RBR using a wired PC and web browser. Check internet access with the RBR only. Wired and wireless.
When the RBR is back to ready, use the sync buttons on the RBS and RBR to sync the RBS. I would do this with the RBS in same room as teh RBR. 10 feet distance.
Hogwarts wrote:
I have three satellites and all of them went offline today. They have wired backhall and wont connect. I can move them 5 feet from each other and they will connect via 5G but wired does not work.... My network is bascially down
They all have the same firmware. I am not doing a hard reset . I have 50 attached devices. A hard reset means reconnecting 50 devices…. I need a precise answer to solve, not a reboot of 50 devices
IF you reset, use the same SSID name and PW and your devcies WILL reconnect.
- Similar problem with mu satellites with latest firmware update… they all flash blue almost all day long… very annoying and speed is not the same as with previous v3 firmware… this is a problem Netgear should be fixing instead of suggesting clients other useless solutions such as reboot devices, hard resets… they screwed things up with this last 2 FW updates and they should fix it right away. Days go by and people is angry, they cannot play with peoples connectivity nowadays. We use them to work. I cannot work properly from home since I used to do a month ago. And it’s Netgear’s responsibility to either fix it with a stable and working firmware or letting us downgrade our devices to the previous v3 working firmware. This situation is unacceptable!!
You'll need to contact NG support and let them know what your experiencing.
SpeedPro_03 wrote:
Similar problem with mu satellites with latest firmware update… they all flash blue almost all day long… very annoying and speed is not the same as with previous v3 firmware… this is a problem Netgear should be fixing instead of suggesting clients other useless solutions such as reboot devices, hard resets… they screwed things up with this last 2 FW updates and they should fix it right away. Days go by and people is angry, they cannot play with peoples connectivity nowadays. We use them to work. I cannot work properly from home since I used to do a month ago. And it’s Netgear’s responsibility to either fix it with a stable and working firmware or letting us downgrade our devices to the previous v3 working firmware. This situation is unacceptable!!