NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
yunnun
Sep 03, 2023Follower
Help trying to isolate a speed issue
Hey all! I'm having some trouble with my Orbi RBR850/RBS850 system, specifically with the speeds on one of the satellites. The satellite in question is connected to the RBR via ethernet however I am...
FURRYe38
Sep 03, 2023Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router and RBS. CAT6 is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly or wire connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
️Have you swapped RBS with each other to see of problem follows the RBS?
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
Any Wifi Neighbors near by? If so, how many?
Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings