Help with new mesh purchase

1. Yes, using Ethernet to connect the satellites to the router is generally considered to provide better performance than the normal WiFi connection.

2. Customers turn to community forums when they have a problem, not when they are happy.  When I browse forums for most brands, I do not see a lot of, "so glad I bought this wonderful system."  Netgear is no different in that respect.

3. The consensus is that setting up and configuring the system using the web administration procedure is superior to using the Orbi 'app'.  Web administration is required for anything past the most basic settings.  (with the exception of Parental Controls and Armor, which can be done only through the 'app'.)  We 'old-timers' also prefer using a computer connected to the router with an Ethernet cable to manage the system, although there appear to be fewer and fewer customers who have computers with Ethernet capability.