NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sheppp
May 19, 2022Star
How can I match the firmware between the two when the latest firmware
RE: "Yes. Just ensure the FW is the same on the RBS as what's loaded on the RBR.":
I, too, am having problems getting my newer RBR760 (router) to recognize an older RBS750 (satellite).
-How can I...
sheppp
May 19, 2022Star
Thanks for the assistance and detailed instructions! Thus far, I'm not getting any sync love connecting the older satellite with the new router - even after disconnecting one of the newer satellites. Yes, I purchased the new router(s) yesterday. Thus, I will reach out to the Netgear "support" team. Hopefully it will be a better experience than when I dealt with them several years ago re my RBR50. I will keep you posted re my findings when I get some more time in the next day or so to call them.
CrimpOn
May 19, 2022Guru - Experienced User
Almost everyone who comes to the forum does so because their 90 days are long past (mine was over a year).
I would love to hear "how it goes".
- Do they seem "aware" of this new product?
- Do they seem to understand what you are asking?
- Do they seem knowledgeable?
- Do they refer to documentation?
- If they offer to "get back to you", does that happen?
Good Luck