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Forum Discussion
clovehitch
Feb 03, 2022Aspirant
How can I turn off auto updates on an Orbi RBR750?
I'm having random router reboots of my Orbi RBR750 that I suspect is related to auto firmware updates. Does the router do auto firmware updates? Any ideas how to turn off auto firmware updates?
- Feb 04, 2022
I would review this:
Current released FW has known problems for lots of users. This pre-release seems to have helped get better results.
clovehitch
Feb 03, 2022Aspirant
I have an RBS750 and 3 RBK750 satellites. I know it is not updating firmware because the version is current. However, the router reboots randomly, as often as once a day. Sometimes while I’m working and sometimes in the evening. There is no pattern. Sometimes I go weeks without an interruption, sometimes I am interrupted daily.
The log file just indicates a restart from what I can tell.
Hope this helps.
The log file just indicates a restart from what I can tell.
Hope this helps.
FURRYe38
Feb 03, 2022Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
- clovehitchFeb 04, 2022Aspirant
- Firmware version: V4.6.5.14_2.0.54
- I have Verzion FIOS 1000↓/1000↑ service with their modem/ONT but I do not have access to the device to get the model #
- Building is 80' long and narrow. Router is located 1//3 distance from one end on main floor
- Distance between routers and satellites are at least 30'
- One router is in the basement
- One router is upstairs
- One router is at other end of house connected via ethernet cable because it is too far from the router or other satellites to get a decent signal
- 42 devices connected
It is possible that the firmware update checks are not th eproblem, but I am at my wits end as to what it might be.
- FURRYe38Feb 04, 2022Guru - Experienced User
I would review this:
Current released FW has known problems for lots of users. This pre-release seems to have helped get better results.
- clovehitchFeb 04, 2022Aspirant
Many thanks for the link! I have upgraded my FW to that version. Fingers crossed it will address the random reboot issue and not introduce others I care about ;)