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Forum Discussion
How do you unregister an Orbi router?
Hi, How do you unregister an Orbi Router, as I have upgraded to WiFi 7 and need to unregister my old router, but Netgear won't allow me to, as they say I have an active subscription / contract agai...
Dleeming84 wrote:
Hi,
How do you unregister an Orbi Router, as I have upgraded to WiFi 7 and need to unregister my old router, but Netgear won't allow me to, as they say I have an active subscription / contract against it. Seems crazy as it's my router, not Netgears.
The way to do this is the reverse process of registering.
Go here:
Login to your account. This will list your registered devices.
Click the device you want to "lose" and scroll down to the bottom and find the well hidden link: Unregister Product
Just another user with time on their hands.
This is what I've done already and it just says that this product cannot be unregistered.because it has active services / contracts against it, which I have no way of cancelling. Netgear make this ridiculously complex for such a simple request.
Hi Dleeming84,
If you subscribe to Armor on your current NETGEAR product and upgrade to another NETGEAR product that supports Armor, the following KB article/s will help you out:
How do I transfer my NETGEAR Armor subscription from one NETGEAR product to another?
How do I unregister a NETGEAR product from my NETGEAR account?
NETGEAR Product Registration FAQRegards,
Blanca
Community Team
