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Forum Discussion
Dleeming84
Sep 07, 2024Aspirant
How do you unregister an Orbi router?
Hi, How do you unregister an Orbi Router, as I have upgraded to WiFi 7 and need to unregister my old router, but Netgear won't allow me to, as they say I have an active subscription / contract agai...
Dleeming84
Sep 07, 2024Aspirant
This is what I've done already and it just says that this product cannot be unregistered.because it has active services / contracts against it, which I have no way of cancelling. Netgear make this ridiculously complex for such a simple request.
Blanca_O
Sep 10, 2024NETGEAR Employee Retired
Hi Dleeming84,
If you subscribe to Armor on your current NETGEAR product and upgrade to another NETGEAR product that supports Armor, the following KB article/s will help you out:
How do I transfer my NETGEAR Armor subscription from one NETGEAR product to another?
How do I unregister a NETGEAR product from my NETGEAR account?
NETGEAR Product Registration FAQ
Regards,
Blanca
Community Team