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Tajee's avatar
Tajee
Aspirant
Aug 18, 2022

How does the RBKE960 assign clients?

I have devices that are 2-3 feet from the satellites and 75% of those devices are connecting to the main router which is downstairs and 100ft away. Why are they not grabbing onto the closest satellite?

4 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Aug 18, 2022

    Have these devices been powered off and back on since the Orbi network was activated?

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User
        Aug 18, 2022
        Tajee wrote:
        Most likely no.

        What would be the harm in discovering what happens if they are?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Aug 19, 2022

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

     

    Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings

    Tajee wrote:
    I have devices that are 2-3 feet from the satellites and 75% of those devices are connecting to the main router which is downstairs and 100ft away. Why are they not grabbing onto the closest satellite?