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Forum Discussion
wififast
Aug 19, 2020Aspirant
How many RBS850 satellites will a RBR850 router support
How many RBS850 satellites will a RBR850 router support? I have 3 satellites and tried to add a 4th. Was not able. Is there a limit on satellites for the AX6000?
wififast
Aug 20, 2020Aspirant
Thanks. Can only get 3 satellites to work. Maybe it is an issue with daisy chaining more than two satellites. Did live chat with support. Said router only would support 3 satellites. Have sent email request to Support. No response yet.
FURRYe38
Aug 20, 2020Guru - Experienced User
What is the distance between the RBR and RBS?
Try this, turn off all RBS.
Turn take one RBS and turn ON and add it. once added, turn it off, turn on the next RBS and add it. Turn OFF, keep doing this for each RBS. If you get them all added one at a time. Try placing them out at there remote locations and then turn them on one at a time to see if they will connect.
Is the placement in star formation or out in a line from the RBR?
- wififastAug 20, 2020Aspirant
Thanks. Distance is not an issue. When doing 4 total, three of the satelittes would be in a line. Have tried both one at a time and all at once with no luck. Three are working now with 2 in a line. Could try to add 4th again but last time had to remove 4th and reset everything so am hesitant. Will try to call Netgear tomorrow.
- FURRYe38Aug 20, 2020Guru - Experienced User
Possible that having several in a line may not work, Possible Star formation may work.
- wififastAug 27, 2020Aspirant
Finally reached customer support by phone after an extensive wait. Explained my issue but no resolution so I was transfered to an "expert." After another wait explained again. Support said router would only support 3 satelittes. If I added a 4th it would drop the internet. Was not a daisy chain issue. Explained my house size and configuration and asked how I could extend the coverage. Support said no need since three satelites should easily cover. I've done signal strenght measurements and do not have total coverage. Support said try moving the satellites around till it works... So I guess I will try to figure out how to return one of the sateliites. Really seems like a great product, but tech documentation and supprt are lacking.