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How to factory reset satellite of RBK
Hello all, So what is the correct procedure to factory reset a satellite belonging to an RBK pack by itself (RBK850 in this case)? That is without performing a factory reset of the RBR and (poss...
Turn I would try turning OFF the RBS. Then go to the RBRs web page and select "Remove" from the page so the RBS doesn't reconnect there. Then turn ON the RBS wait for the WHITE front LED to blink. Press the reset button for 15 seconds then release.
Perhaps a little context is in order.
Given that firmware V4.6.3.9 is rather problematic performing a factory reset fairly frequently has become an unfortunate necessity.
Most recently I've been seeing a problem where the kit satelites will reboot ending with a blue light on them.
Sometimes (last night in fact) a satellite will continually reboot.
So far, when this happens it will stay with the blue light on long enough to factory reset it via the reset button on the back but the kit satelites don't behave like an add-on satelite where they end up with a solid white light and are ready for syning. They end up with a blue light and always fail if a sync is perfromed using the router web UI.
What I'm after is what is the correct procedure to factory reset these satellites in this case?
I'd like to be sure the satellite factory reset has been done properly because I'd like to avoid the full factory reset when I can since it takes quite a while, so doing this for an individual satellite before going all the way would be very useful for me.
Turn I would try turning OFF the RBS. Then go to the RBRs web page and select "Remove" from the page so the RBS doesn't reconnect there. Then turn ON the RBS wait for the WHITE front LED to blink. Press the reset button for 15 seconds then release.
FURRYe38 wrote:Turn I would try turning OFF the RBS. Then go to the RBRs web page and select "Remove" from the page so the RBS doesn't reconnect there. Then turn ON the RBS wait for the WHITE front LED to blink. Press the reset button for 15 seconds then release.
I do remove the entry when I try to reset them but I have always been concerned that performing the reset while the satellite is booting can lead to bricking the device. I don't have any actual justification for this, it's just an assumption.
Are you sure about resetting them during the early boot?
Have you done this yourself without problem?
This also implies that kit satellites will perform an automatic sync. which is what I've come to suspect.
Is that what you believe to be the case?
There's nothing about it in the user manual.
The problem is that I always find myself wondering if the device has in fact been fully reset to factory defaults.
I have seen RBS reconnect even after a reset of the RBS. Yes, prior to ready won't brick a RBS. One behavior that lead me to this was that I didn't remove the RBS from the RBRs web page, after the reset, so I kind of presumed that the RBS auto reconnected after the reset. So I have been removing the existing RBS from the RBRs web page and resetting the RBS.
Ya, something that won't be seeing in the user manual I believe thought something should be documented. When a reset happens, especially on the RBR, this should clear ALL sync data and should return the system to default settings.
Of course, the system, depending on how these things are tested prior to boxing, are the RBS and RBR tested pre-synced to ensure they work? However I presume they may not be as the setup process has everyone setting up the RBS during the setup wizards and they have to be synced at that time...kind of hard to tell.
I haven't factory reset mine as I've been trying to operate on FW updates to see if problems appear from just doing dirty updates with out a factory reset as I had been doing in the past on this system. Haven't seen a need for a FR on v4. Last FR was on the beta v223 to check for a different problem with NEST controllers.
FURRYe38 wrote:Of course, the system, depending on how these things are tested prior to boxing, are the RBS and RBR tested pre-synced to ensure they work? However I presume they may not be as the setup process has everyone setting up the RBS during the setup wizards and they have to be synced at that time...kind of hard to tell.
Yes, performing the erase from the web GUI does indeed reset all the kit devices to factory defaults and the kit units are ready to go for the system setup. That much is clear.
I have wondered whether the kit satellites have the pre-configured system settings already set in their permanent nvram storage or whether they auto-sync on boot ... this dicussion makes me think they do auto-sync ... interesting.
I guess time will tell and hopefully resetting during early boot (once the white light has been flashing for a little bit) will be ok, ;)
Thanks