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Forum Discussion
donawalt
Dec 21, 2023Mentor
How to get iPhone and iPad on WiFi?
Well I think I am now suffering from the WiFi connection issues in the top post - I rebooted my RBR850 and 2 RBS850s this morning, and since then the iPhone 15 and iPad Pro show WiFi connection *brie...
- Dec 21, 2023
UPdate - so I did one more power cycle of the offending RBS. Then I did another power cycle of the RBR. And everything appears to be working! Wow amazing.
If you get any intuition that I am going to reboot this network, send someone here to shoot me. Remind me not to touch anything!!!
donawalt
Dec 21, 2023Mentor
OK I have discovered a little - NOTHING is connecting to either RBS! There's one on 3rd floor, one on first floor - RBR in basement. I walked my iPad down to the first floor, where it could connect to the RBR - it got 700/40. So on the third floor, the iPhone and iPad can't reach the RBR with a good enough signal vs 5G right by the window; the Mac can reach it, but very slow (200 Mbps/35). BTW this is not just Apple, a Windows laptop on the third floor can't connect to WiFi either.
How do I get the RBSs having connections again? When I power cycled them, AFTER the RBR was up, the eventually showed BLUE - they are backhauled via Ethernet. The router web page shows Backhaul status GOOD.
Help!
FURRYe38
Dec 21, 2023Guru
Has a power off for 1 minute then back ON with the ISP modem and RBR and RBS been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect. Thne power ON RBS.
Turn on computers and rest of network.
- donawaltDec 21, 2023Mentor
wow I have been working on this most of all day - this system is so fragile - one reboot and mayhem the rest of the day!
I did that -
Powered off: RBS 1, RBS 2, switch, Router, Modem.
Waited 1 full minute.
Turned on modem - waited for it to be up.
Powered on Router - waited for it to be up
Powered on switch - waited for it to be up
Same for RBS 2, then RBS 1.
Everything comes up blue. But no WiFi. Ethernet is fine.
So I factory reset the RBSs - turned one off, worked on the other. The 3rd floor RBS is working fine now, it permits connections, has a strong signal for devices nearby, and speed test is good - 600 mpbs-800 mpbs depending on device. Orbi app shows devices connected to 3rd floor RBS, but nothing connected to 1st floor RBS.
I never did get the perfect factory reset and sync - got blinking amber light, solid white light, used the web page add a satellite AND tried manual sync with the two buttons, I would get Magenta - no sync - when the satellite and router were 6 feet apart! Other RBS powered off. I could only get blue and see it show up in attached devices by 4th connecting satellite and router.
I used a WiFi analyzer when I just had the second RBS powered on and the RBR - it saw to signals out. But Many things not connecting. Router web page says backhaul status of both RBSs is good.
So I have one RBS left to figure out why it won't let anything connect to it. I guess I'll try factory reset etc. again...?
- donawaltDec 21, 2023Mentor
UPdate - so I did one more power cycle of the offending RBS. Then I did another power cycle of the RBR. And everything appears to be working! Wow amazing.
If you get any intuition that I am going to reboot this network, send someone here to shoot me. Remind me not to touch anything!!!
- FURRYe38Dec 22, 2023Guru
Are the RBS ethernet connected to this switch?
Brand and model of this switch?