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Forum Discussion
How to solve intermittent hang issue in zoom calls with Orbi AX4200
My device is AX4200 with 1 router and 1 sattelite The wifi seems to be workign well except 2 problems 1. During zoom calls taken on lenovo laptop, the video intermittently hangs 2. My sons Sams...
Thanks.
My ISP is RCN, but I use my own cable modem, which is netgear CM1000 DOCSIS3.1 model (I have been using it for over a year with a ASUS router, with no problems)
In my new setup, the Orbi router is on first floor and the satellite (1) is on second floor about at a opposite corner (so > 30 ft apart)
The router RBR750 (& satellite RBS750) FW version is V3.2.16.6_1.4.4
How do I disable AX mode?
I tried setting 20/40MHz coexistence to 40MHz only, but it didnt help. CTS/RTS threshold is currently set to 64. And preamble is set to automatic mode.
I disabled ARMOR as a first step, but it didn't help. (I have left is disabled)
Regards
You can disable AX mode on both or either radio separately. Under Basic Tab/Wireless
Try CTS at 2347...
Did you do a full reboot of the RBR after disabling Armor?