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Forum Discussion
Technurse
May 29, 2024Aspirant
How to view what devices are being blocked by firewall thru Orbi and bitdefender armor
Out of the blue all my hardwired devices stopped connecting to the internet. I've done everything from replacing cables, swapping switches and factory resetting the router. I've gone thru the orbi app, the netgear router web interface and bitdefender app and website, but I do not see any option to actually see what devices may be blocked by the firewall, unclear if it's Orbi or Bitdefender Armor, but neither seems to show what devices are being blocked and how to reset the rules to start fresh again.
I know Orbi has the Access control option, but I have it off, so theoretically it should allow all devices to access the internet. Any assistance will be appreciated.
Using Orbi 960 with 3 Satellites, 2 Sats hardwired, 1 wireless
2 Replies
Only the hardwired devices, no WiFi devices affected?
Connected to both the router and satellites?
While more knowledgeable people offer constructive suggestions, can you please verify that the web interface Block Services has not somehow accidentally been set?
The Orbi 'app' Device Manager groups devices by WiFi channel and Wired. It sounds like you have already double checked that none of the wired devices have been "Paused".
Another silly question: Is it only web access that is blocked, or "everything"? For example, if you open a command line on a computer and type ping 8.8.8.8, does anything happen?
- TechnurseAspirant
Ping 8.8.8.8 works, but now it's cascaded to wireless devices and is very sporadic, devices will connect then disconnect. I've just ordered 3 new switches to rule them out. I have 92 devices, but only 41 of them say connected. Yes, I did confirm that there is nothing being blocked.