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Forum Discussion
MartyS99
Jul 27, 2023Initiate
HP Spectre 360 losing connection to RBK 753S - found a fix
If you have a HP Spectre that keeps disconnecting, read this. I installed RBK 753S 10 days ago. It replaced fios router completely with the RBR 750 plugged directly into ONT. All was great with 30+...
plemans
Jul 28, 2023Guru - Experienced User
Not sure what driver was on the old intel but many of them did need drivers direct from Intel for a while to work with AX. Their initial drivers didn't work with AX and they weren't pushed out to windows update so many had issues.
Your old card might have still worked if you updated its drivers direct from intel.
But either way, its working!
good work troubleshooting
- MartyS99Jul 30, 2023Initiate
FWIW, I did update the driver from the HP specific driver that had always worked to the latest intel driver first. Again, the laptop connected to the router, but couldn't switch to the satellites. It seemed easier to try the newer card for $16 than spending many more hours on the phone with netgear tech support. They didn't seem interested in my laptop settings, somewhat understandably. I would love to have known what settings on the original card or updated drivers would have made it work. My original laptop settings were the default settings. Regardless, the connections and speed have been rock solid since I installed the new card.
- FURRYe38Jul 31, 2023Guru - Experienced User
Some cards may not have good roaming or switching abilities. Seems like the new card is working though.