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Forum Discussion

Aspirant

Jan 23, 2023

Huge problem with Nest Cameras and RBRE960 V6.3.7.10_3.3.3 🙁

Dears, I am having a huge problem with my Nest Cameras disconnecting all the time. I have 3 outdoor nest camera 2 infoor and 1 Nest hello doorbell. I was ussing this cameras with Asus AP then...

Guru - Experienced User

Jan 23, 2023

When the cameras were connected to the previous WiFi systems, was the WiFi SSID/password the same as on the Orbi 960 system?

senadaruc
Aspirant
Jan 23, 2023
Yes, I used the identical SSID, but I configured the Nest Cameras all from scratch after purchasing the ORBI.

SSI used for the cameras.
Aruc-IoT
WPA/WPA2 Personal

Thanks,
- FURRYe38
  Guru - Experienced User
  Jan 23, 2023
  What Firmware version is currently loaded?
  What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
  
  What is the size of your home? Sq Ft?
  What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
  https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰️
  - senadaruc
    Aspirant
    Jan 23, 2023
    Hardware Version RBRE960
    Firmware Version V6.3.7.10_3.3.3
    GUI Language Version V3.0.2.20_2.1.30.3
    
    Orbi with two satellites all on the same floor 80m2
    
    The two indoor cameras are 3 meters distance.
    The 1 Nest Hello ring door is 1 meter
    One outdoor nest camera 2 meters.
    
    Thanks,