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I am able to connect to: RBS750s but not RBR750.
Netgear finally admitted the problem. I am able to connect to: RBS750s but not RBR750. Tried to connect using: 192.168.1.1, orbilogin.net, OrbiApp, directly connecting to ethernet port on the router, different restart sequences of routers/satellites - nothing worked. Tried these multiple times for the past few days. They messed up the web/configuration interface ... Factory reset seems to be the only workaround.
https://status.netgear.com/?_ga=2.257103307.1779303861.1652632304-669519979.1652632304
Orbi™ Orbi RBK85x and RBK75x Series Mesh WiFi 6 Systems
2 days ago
We are aware of an issue affecting the Orbi RBK85x and RBK75x Series Mesh WiFi 6 Systems. Some customers can no longer access or manage their Orbi systems through the Orbi app or the web user interface. A factory reset usually resolves this issue. We are working to understand the root cause and identify an alternative recovery method that doesn’t require a factory reset.
2 Replies
Thank for letting us know:
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-SystemNetgear finally admitted the problem. I am able to connect to: RBS750s but not RBR750. Tried to connect using: 192.168.1.1, orbilogin.net, OrbiApp, directly connecting to ethernet port on the router, different restart sequences of routers/satellites - nothing worked. Tried these multiple times for the past few days. They messed up the web/configuration interface ... Factory reset seems to be the only workaround.
https://status.netgear.com/?_ga=2.257103307.1779303861.1652632304-669519979.1652632304
Orbi™ Orbi RBK85x and RBK75x Series Mesh WiFi 6 Systems
2 days ago
We are aware of an issue affecting the Orbi RBK85x and RBK75x Series Mesh WiFi 6 Systems. Some customers can no longer access or manage their Orbi systems through the Orbi app or the web user interface. A factory reset usually resolves this issue. We are working to understand the root cause and identify an alternative recovery method that doesn’t require a factory reset.
