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Forum Discussion
Flash13
Jun 20, 2022Aspirant
I am having the same issue where only 1 satellite connects to the router...
Were you able to resolve your issue? I am having the same issue where only 1 satellite connects to the router while the other shows up as a device. Would you please let us know. Thanks
FURRYe38
Jun 20, 2022Guru - Experienced User
What Firmware version is currently loaded on the RBR and RBS?
Ensure both RBR and RBS are using same version of FW.
- Flash13Jun 20, 2022Aspirant
hi,
The verison is V4.6.5.14 on RBR750 and RBS750 (the one that connects). the one RBS750 that doesn't connect might be on a lower version but i cant check it now i can find a way to update it. Also i tried connecting it via wireless as well as through the ethernet cable to the router RBR750 but it still doesn't show up as a satellite in the orbi app or the web interface. it comes up as another Netgear device as seen in the attached screen shot. I have even tried resetting the router and the satellite but it didn't help. Thanks.
- GFTJun 20, 2022Aspirant
I downloaded both updates (the RBR and RBS are separate updates) to my computer, following Furrye38's instructions. Then I turned off WiFi on the computer and connected it directly to the satellite I wanted to update through a cable. At that point I was able to login to the satellite. For the satellite that wouldn't connect I discovered that it had already been updated to 4.6.8.2 (presumably by Netgear's broken auto-updater). I then repeated that process on the working satellite, which was still running 4.6.5.14. I updated that one, which left me with two disconnected satellites. Finally I plugged the cable back into the router and updated it. I restarted everything and they all worked, but I was unable to login to the router. Resetting the router fixed the login problem, but at the cost of all my settings.
- Flash13Aug 22, 2022Aspirant
I had given up on this, but today i thought of giving it another try. The ip that shows up is 10.0.0.29, when i try to connect it, it will ask me for a username and password which for some reason its not accepting.
I cant even manually update or check the Firmware version as it doesn’t show up on the Web interface of the Orbi router. I have tried resetting it multiple times but its of no help. Attached is the picture of how it looks in the web interface.
once thing i noticed today is that if i switch off my Wifi in the laptop and connect my laptop to the satellite via network cable it does connect to internet, i even see a blue light after blinking white light when i power it up. but i am not sure why its not acting as a satellite.
non functional satelite.
I don't see the non-functional satellite here and i cant check its Firmware version. the current version is v4.6.5.14 for the router and working satellite.
Please help. Thank you in advance.
regards,
mahesh