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I am unable to connect my replacement RBS850 to my network
I am unable to connect my replacement RBS850 to my network. I have tried all manner of troubleshooting including hardwiring. In the last case it is added to the network but I cannot get log into th...
And thats after a factory reset on the RBS and it not connected to anything accpet for the one wired PC? Be sure to clear out all browser caches? Would need to turn OFF the RBR.
Last resort is to try a 30-30-30 reset on the RBS.
You'll need to get a ethernet connected Pc or laptop connected behind the RBS to get the FW updated to same version as what's on the RBR.
Try this to see if this works:
Manual RBS FW update after RBR was updated:
You need to update the RBS before updating the RBR. Keep this in mind for future updates.
What you need to do is factory reset the RBS. Wire connect a PC to the 1st satellite📡. Already have the most current FW version files downloaded on to this PC.
Wire connect 1 PC to the back of the RBS. Factory reset the RBS, wait about 5 minutes. The PC will get a IP address from the satellite📡. The RBS will be 192.168.10.250 for Orbi AX. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and <password>. Use the satellites 📡 web page FW update feature to select the FW update file that was unpacked from the .zip file. Then factory reset and then re-sync the satellites 📡 to the RBR.
Thanks for your help. I have tried to connect to the satellite using an ethernet adapter (TP USB-C to Ethernet) on a MacBook Pro. It appears that what is detected is the adapter and not the satellite. I have not be able to access the satellite via the IP address even though I see a Blue status light when it is hardwired for about 30 seconds. I have used 192.168.1.250 which is what I think you mean. I have reset and rebuilt the network, cycled the network etc. I am sure it is the F/W unfortunately cannot crack how to update the satellite.
Try accessing the RBS at 192.168.10.250
Thank you for the coaching; still no success.
Interestingly what I do see is that the satellite which is a replacement for a failed satellite shows up in the known network list (ORBI75). The actual network is ORBI92.
I cannot access it; I assume as it is not connected to actual network. It is hardwired into the Mac Laptop.
I am very thankful for the advice you have provided so far.Firmware: V7.2.6.21_5.0.20
MAC O/S: Sonoma 14.2.1