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Forum Discussion
neomatrixwood
Feb 14, 2024Tutor
I am unable to connect my replacement RBS850 to my network
I am unable to connect my replacement RBS850 to my network. I have tried all manner of troubleshooting including hardwiring. In the last case it is added to the network but I cannot get log into th...
- Feb 19, 2024
And thats after a factory reset on the RBS and it not connected to anything accpet for the one wired PC? Be sure to clear out all browser caches? Would need to turn OFF the RBR.
Last resort is to try a 30-30-30 reset on the RBS.
schumaku
Feb 18, 2024Guru - Experienced User
Your new RBS850 default Local network (LAN) configuration is this:
LAN IP 192.168.1.250
Subnet mask 255.255.255.0
In absence of a DHCP server on the wired network (currently consisting of the Mac and the RBS850 with a direct connection) a Mac does tend to use ZeroConf IP addresses.
Temporary configure the Ethernet adapter to a fixed IP address, for example 192.168.1.234 subnet mask 255.255.255.0 - in case the system insists for defining a default gateway and/or a DNS server address make it 192.168.1.1. https://support.apple.com/guide/mac-help/use-dhcp-or-a-manual-ip-address-on-mac-mchlp2718/mac
Now you are able to reach the new RBS850 on it's default LAN IP, like http://192.168.1.250/ or https://192.168.1.250/
The default user name is admin. The default password is either password, the password printed on the label, or the password configured at the first login.
This should allow to upload the same firmware version you already have on your Orbi Router and the other (predefined) satellites. The process is described in https://www.downloads.netgear.com/files/GDC/RBK852/RBK852_UM_EN.pdf chapter "Manually update satellite firmware " starting from p. 94 ff.
Once the new satellite does hold the same firmware like your existing Orbi router (and other satellites) https://www.downloads.netgear.com/files/GDC/RBK852/RBK852_UM_EN.pdf chapter "Sync your Orbi satellite with your Orbi router" starting from p.14.
FURRYe38
Feb 18, 2024Guru - Experienced User
RBS for AX and AXE series have a self service web page at 192.168.10.250. Given enough time after a RBS is reset and NOT connected to any thing, this self service web page can be access at the afore mentioned IP address if a ethernet connected PC is connected behind the RBS. Might need to set a statis IP address on the PC of 192.168.10.49/255.255.255.0 to help with this. Usually 5 minutes is needed before the self service RBS web page should be accessible.
- schumakuFeb 18, 2024Guru - Experienced User
Perfect FURRYe38 ... learning something new every day here, thank you! Found your prevous post here on the similar topic - looks much easier than what old network crowds would try.
- neomatrixwoodFeb 19, 2024Tutor
Once again thanks for the helpful responses.
I am hitting a brick wall so to speak.
I can ping the satellite via terminal.
When I try to access 192.168.10.250, even after 5-10 minutes of wait time
I get
A screenshot for good measure. I have checked the firewall etc.
- FURRYe38Feb 19, 2024Guru - Experienced User
And thats after a factory reset on the RBS and it not connected to anything accpet for the one wired PC? Be sure to clear out all browser caches? Would need to turn OFF the RBR.
Last resort is to try a 30-30-30 reset on the RBS.