NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

neomatrixwood's avatar
neomatrixwood
Tutor
Feb 14, 2024
Solved

I am unable to connect my replacement RBS850 to my network

I am unable to connect my replacement RBS850 to my network.  I have tried all manner of troubleshooting including hardwiring.  In the last case it is added to the network but I cannot get log into th...
  • FURRYe38's avatar
    FURRYe38
    Feb 19, 2024

    And thats after a factory reset on the RBS and it not connected to anything accpet for the one wired PC? Be sure to clear out all browser caches? Would need to turn OFF the RBR. 

     

    Last resort is to try a 30-30-30 reset on the RBS. 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Feb 18, 2024

RBS for AX and AXE series have a self service web page at 192.168.10.250. Given enough time after a RBS is reset and NOT connected to any thing, this self service web page can be access at the afore mentioned IP address if a ethernet connected PC is connected behind the RBS. Might need to set a statis IP address on the PC of 192.168.10.49/255.255.255.0 to help with this. Usually 5 minutes is needed before the self service RBS web page should be accessible. 

schumaku's avatar
schumaku
Guru - Experienced User
Feb 18, 2024

Perfect FURRYe38 ... learning something new every day here, thank you! Found your prevous post here on the similar topic - looks much easier than what old network crowds would try.

  • neomatrixwood's avatar
    neomatrixwood
    Tutor
    Feb 19, 2024

    Once again thanks for the helpful responses.  

    I am hitting a brick wall so to speak.

    I can ping the satellite via terminal.

     

    When I try to access 192.168.10.250, even after 5-10 minutes of wait time

     

    I get 

    A screenshot for good measure.  I have checked the firewall etc.  

    FURRYe38 schumaku 

     

     

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Feb 19, 2024

      And thats after a factory reset on the RBS and it not connected to anything accpet for the one wired PC? Be sure to clear out all browser caches? Would need to turn OFF the RBR. 

       

      Last resort is to try a 30-30-30 reset on the RBS. 

      • neomatrixwood's avatar
        neomatrixwood
        Tutor
        Feb 19, 2024

        FURRYe38 schumaku 

         

        Success!

         

        1- Make sure all WIFI systems are off.

        2- In the end I connected to 192.168.1.250 (not 10.250) perhaps accidentally

        3- Firmware is now in line with rest of system.

         

        Thank you for helping me through this!