NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mark0077
Oct 13, 2023Tutor
I automatically got this upgrade lastnight
I automatically got this upgrade lastnight. I woke up seeing my orbi thats in the bedroom flashing white and noticing many things had lost connectivity to the network. After many hours of rebooting t...
donawalt
Oct 15, 2023Mentor - Experienced User
You didn't provide some important information for folks to offer assistance -
- What update did you get? What's the new version number? What version were you on?
- What model of Orbi is the router?
- How many satellites are there, and what model are they?
- Can you confirm that the satellite(s) and router on the same version of firmware now?
- mark0077Oct 15, 2023TutorCheers for the reply. Some details of my setup below.
- What update did you get? What's the new version number? What version were you on? My three orbis got upgraded to version 7.2.6.21. I believe before this they had some version in the 4.x range, I can't remember the exact version number.
- What model of Orbi is the router? It's an RBR750.
- How many satellites are there, and what model are they? Two RBS750, connected together using cat6 wiring layed around the walls of the house.
- Can you confirm that the satellite(s) and router on the same version of firmware now? Yes all are on the same firmware now.
Does anyone know if WMM and/or the way site blocking works in this new version which may have caused my issues. In any case the three orbis being upgraded shouldn't result in the orbis needing to be reboot in a specific order in order to get them to connect to eachother. There must be some improvements to prevent the need for very specific reboot order that so many posts say is necessary.- FURRYe38Oct 17, 2023Guru - Experienced User
WMM should always be enabled.
Only recommended item to do on the system after the FW has been applied is a power OFF of the system for 1 minute then back ON. If you do see issues beyond this, a factory reset and setup from scratch will be needed.