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Solved
I have 1x RBR750 with 2x RBS750
I have exactly the same problem since last Friday. I have 1x RBR750 with 2x RBS750
The current firmware for RBR750 is V4.6.5.14
The current firmware for the RBS750 showing good in app is V4.6...
Problem is solved after I manually down grade firmware to V4.6.5.14 for both satellites. Thank you!
Netgear, please don't push the new firmware to me. The ORBI system has been working great for me on firmware V4.6.5.14 and I don't want to waste another nice weekend on this kind of problem. Thank you!
Try connecting the one RBS to the back of the RBR using a ethernet cable...
Problem is solved after I manually down grade firmware to V4.6.5.14 for both satellites. Thank you!
Netgear, please don't push the new firmware to me. The ORBI system has been working great for me on firmware V4.6.5.14 and I don't want to waste another nice weekend on this kind of problem. Thank you!
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
I have experienced the same issue and I would like to downgrade the firmware on my problematic satellite. Could you please outline the steps? I do not see the satellite on the "update firmware" page of orbilogin.net page.
It was a bit involved but I was able to check and downgrade my satellite's firmware to V4.6.5.14 from V4.6.8.2
Background:
The firmware on one of my satellite's was upgraded to V4.6.8.2 while the Router and the other satellite were on V4.6.5.14. This was preventing the satellite to properly connect to the router network. I couldn't see it on the ORBI app as well as the orbilogin.net page.
Steps:
First - I reset the problematic satellite (press and hold the Reset button in the back of the router - 10 second would work). Then I unplugged the satellite and left it off for 1 minute.
Second - I connected the satellite to the Router with a CAT5 cable. This step provided the satellite with an IP address on the network.
Third - I downloaded the firmware version V4.6.5.14 from NETGEAR using the following URL https://www.downloads.netgear.com/files/GDC/RBK752/RBS750-V4.6.5.14.zip
Once the download is completed, unzip the file to your computer.
Fourth - I proceeded to URL http://orbilogin.net and logged in as an Admin. This step is to confirm that the satellite is shown under the connected devices section and get the IP address. You may need to refresh the list if you have lots of devices connected to your network. For me, I searched by the MAC address of the satellite - it's usually in bottom of the device next to a QR code.
Fifth - go to the IP address of the satellite on your browser. Mine was at http://10.0.0.19 . When the page asks you to enter user id and password, enter admin for user id and password for password. Since I reset the satellite, I'm using the default value. However, if that doesn't work, you need to use the user id/password that you used to log in to the orbilogin.net site in the Fourth Step.
Sixth - find the update firmware link and follow the on screen steps to upload the firmware you downloaded from NETGEAR. It will take some time.
Last - once the above steps are done, disconnect all satellites, reboot the router, and connect the satellite(s) back.
This solved my issue and I hope it helps to the next person that runs into a similar issue.
Good luck.