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Forum Discussion
I have a RBR750 router and two RBS750 satellites
I am having all the same issues described in this post. I have a RBR750 router and two RBS750 satellites. Everything was working fine for a long time, but I was away and when I returned, the satell...
I'm the original poster and coming back to this thread (again). Wondering if anyone was able to successfully figure this out. I have two "dead" satellites that I'm unable to reconnect with my RBR. I believe that the issue is that they have an older firmware and therefore I just can't get them to read. However, I can't figure out how to update the firmware if I can't get them to be discovered and connected to the router. I have walked through factory resetting everything. I even purchased a new router and a new satellite (which all set up perfectly). However, I can't get these two "dead" satellites to connect. Would love some help here.
You happen to know or remember the FW version that you had been using?
Do the RBS appear on the RBS web page if you ethernet connect them to the back of the RBR?
Might need to downgrade the RBR to older FW if you remember the version.
rob_mcintosh wrote:
I'm the original poster and coming back to this thread (again). Wondering if anyone was able to successfully figure this out. I have two "dead" satellites that I'm unable to reconnect with my RBR. I believe that the issue is that they have an older firmware and therefore I just can't get them to read. However, I can't figure out how to update the firmware if I can't get them to be discovered and connected to the router. I have walked through factory resetting everything. I even purchased a new router and a new satellite (which all set up perfectly). However, I can't get these two "dead" satellites to connect. Would love some help here.
Thanks for the prompt response. No - I don't know the firmware. No - I'm also unable to get them to show up when I direct connect them to the router. Is there a way for me to manually access them in another way?
There used to be back in v3 FW days but NG, for unknown reasons, removed the self web page services off RBS. You used to be able to factory reset the RBS and wait 5 minutes, connect a ethernet PC to the back of the RBS and log in to the RBS web page there. Since then that feature is no longer present thus no way to manually update RBS if there not connected to the RBR.
I would say downgrade the RBR however I was told not to downgrade v4.6.7.13 to lower than v4.6.6.x could brick something. Downgrading from v4.6.8.2 to 4.6.7.13 is actually fine but we don't recommend.
I would contact a forum moderator and see what your options are.
Hi rob_mcintosh,
I have sent you a message. Please check your inbox.
Regards,
Blanca
Community Team
