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Forum Discussion

Jeffgear's avatar
Jeffgear
Virtuoso
Nov 13, 2025

I have a running support case with the latest v15 firmware not reliably working

I have a running support case with the latest v15 firmware not reliably working for some Ethernet connected devices to the RBR860 router. These devices include an LG TV and MacBook Pro. They work fin...
rbk860
liamscor's avatar
liamscor
Luminary
Nov 14, 2025

Have you done a factory reset and setup from scratch via the RBR web gui?

Jeffgear's avatar
Jeffgear
Virtuoso
Nov 14, 2025

No but I've upgraded and then downgraded numerous times for each callback from Netgear for their troubleshooting. I'm sceptical of a factory reset but I could try this to prove a point either way.