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Remi_T's avatar
Remi_T
Follower
Jun 06, 2022

I have frequent disconnects as well

Hi,

I have frequent disconnects as well.

My wife is getting mad.

Only on iPhone iOS devices.

Switching On and OFF The MAC address feature in netgear iOS network interface makes restore the connection.

ON or OFF the connection would drop again.

I see your suggestion to disable one satellite because of too powerfull signal too close.

I would like to keep both satellites so is there a way to decrease the power of the signal in the settings so I don’t have to disable a satellite ?

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru
    Jun 06, 2022

    What Orbi model do you have? 

     

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

     

    What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Set 20/40Mhz Coexistence to 40Mhz only.  Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings