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Forum Discussion
epsilonkore
May 11, 2022Apprentice
I have not been able to connect to my Orbi via the iOS app or web interface
Internet is still flowing, wired and wireless devices sitll connecting...
BUT I have not been able to connect to my Orbi via the iOS app or web interface (10.0.0.1) for the last three days.
Full ...
FURRYe38
May 12, 2022Guru - Experienced User
Unplug the RBR from the ISP modem and just have 1 wired PC connected to the RBR. Press the reset button for 15 seconds then release.
Use MS Edge, FireFox or Opera at HTTP and 191.168.1.1
Be sure your PC is set for automatic Ip addressing on it's ethernet adapter.
Clear out all browser caches before going to that address on the router.
Others have mentioned a 30/30/30 reset worked as well to gain access to the web page and setup wizard...
epsilonkore
May 12, 2022Apprentice
There is no clear answer as to what happened, but I am back in now.
I reset the device 6 or 7 times, trying various different techniques.
The one in the netgear link you sent, holding for 15 seconds, release...
My old method, hold 30 seconds, unplug power, keep holding for another 30, and then plug in and hold for 30 more...
Bare in mind, the first method, the links method that is, reset everything, SSID, Gateway ... but I could not log into the admin page.
I can now, and I am back in. Unfortunately my battle to restore my 2.5 years remaining of Bitdefender begins as its now suggesting I attempt a "trial" with it.
I see you just replied to my previous post, guess I took too long typing this out :0
- FURRYe38May 12, 2022Guru - Experienced User
Ok, sounds like the 30 30 30 method may have helped or just keeping at it finally knocked the block out of the way.
Glad you go it. Once you get it all setup, make a new backup config to file. I recommend doing this before you enable any Armor, Circle, Access Controls or Traffic Meter. Once made, then enable those additional features if you use them then make another back up config. So you have a base config and full on setup config.