NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

W45E3M's avatar
W45E3M
Aspirant
Jun 06, 2022

I have reset the router but the router does not broadcast any WiFi networks

I'm also facing the same issue. I have reset the router but the router does not broadcast any WiFi networks and when connecting via ethernet I cannot access the 192.168.1.1 page either.

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru
    Jun 06, 2022

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
    I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router. Press the back reset button for 15 seconds then release.  and then power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser at HTTP and 192.168.1.1. You can do this with the RBR disconnected from the ISP modem as well.

    • W45E3M's avatar
      W45E3M
      Aspirant
      Jun 06, 2022

      I’ve got no idea what firmware the router is on as I cannot access the router, as it does not create a wifi network for me to connect to, hence no app. I tried to access it via Ethernet and I cannot access 192.168.1.1 via my web browser. I tried to reset the router by pressing the reset switch till the power led starts to flash but to no avail. I did try the tftp way to upgrade the firmware but I cannot get the power led to flash orange. Any help would be appreciated.